Nongpoh Placement Drive 2026 is being conducted by the District Employment Exchange, Nongpoh, in collaboration with [24]7.ai for the post of Customer Support Associate – Voice Process (International). Candidates who have passed Class 12th (HSSLC) or hold a higher qualification can attend the placement drive. Both freshers and experienced candidates are eligible. The walk-in interview will be held on 28 September 2026 from 11:00 AM onwards at the District Employment Exchange, Nongpoh. The selected candidates will work at Shillong Tech Park, Umsawli, New Shillong.
Nongpoh Placement Drive 2026 Overview
| Company Name | [24]7.ai |
| Organizer | District Employment Exchange, Nongpoh |
| Post Name | Customer Support Associate – Voice Process (International) |
| Number of Posts | Not specified |
| Educational Qualification | 12th Pass (HSSLC) or above |
| Salary | Not specified |
| Job Location | Shillong Tech Park, Umsawli, New Shillong |
| Application Mode | Online Registration / Walk-in |
| Age Limit | Up to 35 years |
| Drive Date | 28 September 2026 |
| Drive Time | 11:00 AM onwards |
Nongpoh Placement Drive 2026 Vacancy & Eligibility
Post Name and Vacancy
The recruitment drive is being conducted for the position of Customer Support Associate – Voice Process (International). The number of vacancies has not been specified in the provided recruitment details.
Educational Qualification
Candidates who have passed 12th standard (HSSLC) or possess any higher educational qualification are eligible to participate in the placement drive.
Age Limit
The maximum age limit for candidates is 35 years.
Experience
Both freshers and experienced candidates can apply for this customer support job opportunity. Candidates should have good English communication skills and the ability to interact professionally with customers.
Salary
The salary or compensation for the Customer Support Associate position has not been specified in the provided placement drive details. Candidates can confirm the salary and other employment terms during the recruitment process.
Customer Support Associate Job Role & Benefits
Job Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer queries and process service requests.
- Resolve customer issues while following quality and compliance standards.
- Escalate unresolved customer concerns through the appropriate channels.
- Record customer interactions accurately in CRM or ticketing systems.
- Meet key performance indicators such as Average Handling Time (AHT), First Contact Resolution (FCR) and Customer Satisfaction (CSAT).
Required Skills
- Good communication skills in English.
- Strong active listening skills.
- Patience and empathy while handling customers.
- Good problem-solving ability.
- Ability to handle customer queries professionally.
Work Environment and Benefits
- Work from office at Shillong Tech Park, Umsawli, New Shillong.
- Rotational night shifts may apply.
- Five working days with rotational weekly offs.
- Occasional overtime may be required depending on business needs.
- Life insurance coverage is available for up to five family members, with coverage of up to Rs.3 lakh.
- Free transportation is provided within a 10 km radius of the Shillong office location.
Nongpoh Placement Drive 2026 Selection Process & Application Fee
Selection Process
The selection process will be conducted through the placement drive organized by the District Employment Exchange, Nongpoh, in collaboration with [24]7.ai. Candidates should attend the drive with the required documents and participate in the recruitment process.
- Online registration or registration at the placement venue
- Document verification
- Recruitment assessment/interview as applicable
- Final selection by the hiring company
Application Fee
No application fee is mentioned in the provided placement drive information.
Nongpoh Placement Drive 2026 Important Dates & Venue
| Placement Drive Date | 28 September 2026 |
| Reporting/Drive Time | 11:00 AM onwards |
| Venue | District Employment Exchange, Nongpoh |
| Work Location | Shillong Tech Park, Umsawli, New Shillong |
| Official Contact Email | deeribhoi@gmail.com |
Documents to Carry
- Updated Resume/CV
- 12th pass certificate or marksheet
- Degree or other educational certificates, if applicable
- Government-issued ID proof
- Other relevant documents and certificates
How to Apply for Nongpoh Placement Drive 2026
Eligible candidates can register online before attending the placement drive or directly report to the District Employment Exchange, Nongpoh. Candidates should complete the registration process and keep all required documents ready.
- Access the official online registration portal through the Apply Online link or QR code provided in the recruitment notification.
- Enter your personal, educational and contact details correctly.
- Submit the online registration form before attending the placement drive.
- Prepare an updated Resume or CV.
- Carry copies of your 12th pass certificate, degree certificates and government ID proof.
- Report to the District Employment Exchange, Nongpoh, on 28 September 2026 from 11:00 AM onwards.
- The venue is located adjacent to Nongpoh Police Station.
Candidates should verify their eligibility and carry all necessary documents before attending the placement drive. Since this is a private-sector placement opportunity conducted through the District Employment Exchange in collaboration with [24]7.ai, candidates should confirm the final job terms, salary, shift conditions and selection requirements during the recruitment process.
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